1. Call Me

Here is my phone number:
+33 781 811 811

2. Initiate Chat

There is a little blue chat icon on the bottom right. Click it and we can exchange text information instantly. This will be useful, notably to copy and paste.

3. Share Screen

Sharing a desktop allows me to see what you see on your screen. It also can allow me to control your mouse and keyboard in order to show you things. I do this with personal respect for your computer and your information.

Google Remote Desktop

Google Remote Desktop seems to show robustness.
https://remotedesktop.google.com/support/
Click on the down-pointing arrow next to “Get Support” and follow the directions. Support in this context means that I am providing assistance to you.

Zoom Conferencing with Screen Share and Remote Control

It is possible to meet in my Zoom Room. When in the conference, choose “share screen” and then I will request remote control. You click “authorize” or something to that effect. Here is my personal Zoom conference room:
https://zoom.us/j/6507636257 
(room 650 763 3257)

Windows Quick Assist

These solutions assume that I am sing my Windows 10 PC. We can use the internal tools built into Window for remote assistance.

If you use Windows 10

In Windows 10, from a Windows 10 computer, one may use “Quick Assist.” Here are instructions for that:
https://support.microsoft.com/en-us/help/4027243/windows-10-solve-pc-problems-with-quick-assist

If you use a Windows Earlier than Windows 10

In Windows prior to Windows 10, the utility to use, from a Windows host providing assistance, is Windows Remote Assistance. Indications on this subject are below.
https://support.microsoft.com/en-us/help/4026516/windows-use-remote-assistance-to-let-someone-fix-your-pc

Here is how you may determine which Windows you have.
https://www.lifewire.com/what-version-of-windows-do-i-have-2624927

Other Screen Control Solutions

Zoho Assist is another option.